The Canada Revenue Agency (CRA) has introduced an AI-powered chatbot to assist Canadians with their queries. A recent test of its capabilities raises questions about its reliability and effectiveness in providing accurate information.
In addition to the chatbot, the CRA is set to roll out four new benefit payments in May 2026, with government benefit cheques also scheduled for distribution in February 2026. These initiatives aim to provide financial support to Canadians, but the success of the AI tool will be closely monitored.