During his recent visit to Karachi, FIA chief Mohsin Naqvi directed the agency to prioritize timely complaint redressal and ensure transparent investigations. His emphasis on efficient complaint handling aims to enhance public trust in the FIA's operations.
Naqvi's orders come as part of a broader initiative to improve the responsiveness of the FIA, urging staff to adopt a more proactive approach in addressing citizen grievances. This move is expected to strengthen the agency's role in law enforcement and public service.